Privacy Policy

1. Personal & Clinical Data We Collect

In providing medical dermatology, laser therapies, and aesthetic rejuvenation services, we collect necessary personal details and clinical medical histories, including:

• Contact & Identity Information: Full legal name, date of birth, gender, residential contact address, telephone number, and email address.
• Medical & Dermatological History: Skin type (Fitzpatrick scale), existing dermatological conditions (e.g., acne, melasma, psoriasis), current medications, allergies, history of keloid formation, and prior cosmetic procedures.
• Photographic Clinical Documentation: High-resolution before-and-after clinical photography taken inside the clinic for medical chart progress tracking, with separate informed consent.
• Appointment & Communication Logs: Records of scheduled consultations, treatment dates, follow-up touch-up appointments, and reception WhatsApp or phone inquiries.

2. How We Use Your Information

Your information is utilized solely for legitimate medical, therapeutic, and administrative purposes:

• Formulating bespoke, safe clinical treatment plans tailored to your specific skin physiology and medical tolerance.
• Sending appointment confirmations, pre-procedure guidance, and post-treatment recovery check-in messages.
• Maintaining comprehensive patient health history logs required under Pakistani healthcare regulatory guidelines and professional medical practice codes.
• Improving clinical efficacy and patient care standards at our Islamabad practice.

3. Patient Confidentiality & Privilege

Every consultation conducted by Dr. Zartash Arshad is protected under strict doctor-patient privilege. All members of our clinical nursing and administrative staff sign non-disclosure agreements and are trained in medical privacy protocols.

Clinical before-and-after photographs are never posted online, on social media platforms, or shown to other patients without explicit, separate written consent signed by the patient.

4. Diagnostic Laboratories & Referral Sharing

When specialized diagnostic testing is required—such as skin biopsy histopathology, fungal cultures, or hormonal blood profiles—relevant patient specimens and diagnostic requisitions are transmitted strictly to accredited medical laboratories (e.g., Ali Medical Centre Laboratory, Shifa, or Chughtai Labs) under physician requisition protocols.

5. Data Security & Retention Safeguards

We implement comprehensive administrative, physical, and digital safeguards to preserve patient record confidentiality:

• Digital consultation submissions on our website utilize modern TLS/SSL 256-bit encryption protocols.
• Access to patient records is role-restricted and password-protected, accessible solely by authorized clinical personnel.
• Physical patient charts are archived in secure, monitored administrative archives within Ali Medical Centre.

6. Patient Rights & Access

As a patient of Dr. Zartash Skin Advisory, you possess the right to:

• Request a copy of your clinical treatment history, procedure notes, and diagnostic lab reports.
• Request rectification of any outdated or inaccurate personal contact details.
• Revoke permission for non-essential communications (such as clinic holiday hours or care newsletters).

7. Cookies & Website Analytics

Our website uses essential session cookies to enable interactive navigation, such as the mega dropdown menus, mobile navigation drawer, and appointment inquiry submission forms. We may use anonymized statistical metrics to evaluate site load performance, device responsiveness, and popular service inquiries without identifying individual users.

8. Practice Contact & Privacy Inquiries

If you have any questions, requests regarding your health records, or wish to review your registered information, please contact our clinical administration: